bji888 Privacy Policy

1. Introduction

bji888 ("bji888", "we", "us", or "the Platform") is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully to understand our practices regarding your personal data and how we will handle it.

This Privacy Policy applies to all users of the bji888 website and associated services, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations from which the bji888 platform is accessed.

By registering a bji888 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2. Data Controller

For the purposes of applicable data protection law, bji888 is the data controller responsible for your personal information. If you have any questions about this Privacy Policy or the data we hold about you, please contact our Data Protection team at the address listed in Section 12 of this policy.

3. Information We Collect

3.1 Information You Provide Directly

When you register a bji888 account, make a deposit, request a withdrawal, or contact our support team, we may collect the following categories of personal data:

• Identity Data: Full name, date of birth, username, gender, and copies of government-issued identification documents provided during account verification.
• Contact Data: Mobile phone number, email address, and residential address (city and district level, consistent with the Bangladesh administrative system).
• Financial Data: bKash account number, Nagad mobile number, Rocket wallet number, Upay account details, Visa or Mastercard details (last four digits only), and transaction history on the bji888 platform.
• Gaming Data: Bet history, casino game history, wagering volumes, session durations, and bonus usage records.
• Communications Data: Records of support chats, emails, and any feedback or complaints you submit to bji888.

3.2 Information Collected Automatically

When you access the bji888 platform, we automatically collect certain technical data about your device and browsing behaviour, including:

• IP address and approximate geographic location (country and city);
• Device type, operating system, and browser version;
• Pages visited, time spent on each page, and navigation paths within the bji888 platform;
• Referring URL (the page from which you arrived at bji888);
• Cookie and session data as described in Section 9 of this policy.

3.3 Information from Third Parties

We may receive limited personal data about you from third-party payment processors (including bKash, Nagad, Rocket, and Upay), identity verification service providers, and fraud prevention agencies. This data is used solely to verify your identity, process transactions, and protect the platform from fraudulent activity.

4. How We Use Your Information

bji888 processes your personal data for the following purposes, each of which is grounded in a lawful basis:

• Account Administration: To register and maintain your bji888 player account, verify your identity and age (21+ requirement), and manage your account settings and preferences.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records of all platform transactions.
• Service Improvement: To analyse platform usage patterns, identify technical issues, and improve the bji888 user experience across all device types.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct as defined in our Terms and Conditions.
• Communications: To send you important account notifications, transaction confirmations, and updates to our policies. With your consent, to send you promotional communications about bji888 offers and new games.
• Responsible Gaming: To monitor gaming behaviour for signs of problem gambling and, where appropriate, to make contact with players who may benefit from our responsible gaming tools.

5. Legal Bases for Processing

bji888 relies on the following legal bases to process your personal data:

• Contractual necessity: Processing required to provide the bji888 service and fulfil our obligations to you as a registered player;
• Legitimate interests: Processing necessary for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Legal obligation: Processing required to comply with applicable laws and regulations;
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent.

6. Data Sharing and Disclosure

6.1 Payment Processors

We share the minimum necessary financial data with our payment partners — bKash, Nagad, Rocket, Upay, Visa, and Mastercard — solely for the purpose of processing your deposits and withdrawals. These partners are contractually bound to use your data only for transaction processing and are required to maintain appropriate security standards.

6.2 Game Providers

To deliver casino games and live dealer experiences on the bji888 platform, we work with third-party game suppliers including Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session data necessary for game delivery. They do not receive your full identity or financial information.

6.3 Identity Verification Services

When you submit identity verification documents, these are processed by our third-party verification partner. This partner receives only the documents necessary for verification and is contractually prohibited from using your data for any other purpose.

6.4 Legal and Regulatory Disclosure

bji888 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by applicable law, court order, or where we reasonably believe such disclosure is necessary to prevent fraud, protect our legal rights, or ensure the safety of our users.

6.5 No Sale of Personal Data

bji888 does not sell, rent, lease, or otherwise transfer your personal data to third-party advertisers, data brokers, or marketers. Your information is used exclusively to operate and improve the bji888 platform and to fulfil our contractual and legal obligations.

7. Data Retention

bji888 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our internal compliance obligations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure;
• Financial transaction records are retained for a minimum of seven (7) years from the date of the transaction;
• Support communications are retained for two (2) years from the date of the last interaction;
• Technical log data (IP addresses, session logs) is retained for twelve (12) months.

Upon expiry of the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual.

8. Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data bji888 holds about you:

• Right of Access: You may request a copy of the personal data bji888 holds about you at any time.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction: You may request that we restrict processing of your data in certain circumstances, for example while a dispute is being resolved.
• Right to Object: You may object to processing of your personal data for direct marketing purposes at any time.
• Right to Portability: You may request that we provide your personal data in a structured, machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact our support team at [email protected]. We will respond to all valid requests within thirty (30) days of receipt. In some cases, we may need to verify your identity before processing your request.

9. Cookies and Tracking Technologies

9.1 What Are Cookies

Cookies are small text files placed on your device when you visit the bji888 platform. They help us recognise returning visitors, remember your preferences, and analyse how the platform is used.

9.2 Types of Cookies We Use

• Essential cookies: Required for the platform to function correctly — for example, maintaining your login session and storing your language preference. These cannot be disabled.
• Analytics cookies: Help us understand how players navigate the bji888 platform so we can identify areas for improvement. These are only set with your consent.
• Preference cookies: Remember your settings such as display preferences and notification choices to personalise your experience.

9.3 Managing Cookies

You can control and manage cookies through your browser settings at any time. Please note that disabling essential cookies may impair the functionality of the bji888 platform, including your ability to log in or complete transactions.

10. Security Measures

bji888 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration, including:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the bji888 platform;
• Encrypted storage of sensitive account and financial data at rest;
• Role-based access controls ensuring that only authorised bji888 personnel can access personal data on a need-to-know basis;
• Regular security assessments and penetration testing of the bji888 platform infrastructure;
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.

11. Children and Minors

The bji888 platform is strictly for adults aged 21 years and over. 21+ We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on the bji888 platform, please notify us immediately at [email protected].

12. Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how bji888 handles your personal information, please contact our Data Protection team:

We take all privacy complaints seriously and will investigate your concern promptly. If you are not satisfied with our response, you have the right to escalate your complaint to the appropriate data protection authority.

13. Changes to This Privacy Policy

bji888 reserves the right to update or amend this Privacy Policy at any time. Where we make material changes, we will notify registered players via the mobile number or email address held on their account before the changes take effect. The "Last updated" date at the top of this page will always reflect the most recent revision. Your continued use of the bji888 platform after notification of changes constitutes acceptance of the revised Privacy Policy.